Make-Up Class Policy

Purpose

This policy explains how make-up classes work and outlines the responsibilities of students and parents when a class is missed.

General Policy

We understand that students may occasionally miss a scheduled class due to illness, travel, school commitments, or family obligations. To support consistent training while maintaining fairness and operational clarity, the following make-up class guidelines apply.

Eligibility for Make-Up Classes

• Students may make up a missed class by booking a make-up class either before or after a planned or unplanned absence.
• Make-up classes are not automatic and must be actively requested or booked.

Tracking & Responsibility

• We do not track the number of missed classes for individual students.
• It is the responsibility of the student and/or parent to:
  
  • Monitor missed classes
  • Request or book make-up classes
  • Complete make-up classes within the allowed timeframe

Time Limits & Expiry

• Missed classes do not carry forward indefinitely.
• Any missed classes are lost and expire when the membership expires.

Ongoing Monthly Memberships

• Students on an ongoing monthly membership must complete any make-up classes within the current billing cycle.
• Missed classes do not roll over into future billing cycles.

Booking Make-Up Classes

The method for booking a make-up class depends on the type of membership.

Rostered Members

• Members who are rostered into a fixed weekly schedule must text or email the help desk to request a make-up class booking.
• Make-up class requests are subject to availability.
• Requested make-up classes must be approved and added to the schedule by staff.

BBT Memberships & Class Passes

• Members on a BBT membership or using a class pass may book make-up classes themselves using the student portal booking calendar.
• Students must ensure the selected class is age- and rank-appropriate.
• Space is subject to availability.

Important Notes

• Make-up classes are intended to support consistent training, not to bank or accumulate classes.
• Excessive absences may affect progress, readiness for rank advancement, and overall development, even if make-up classes are completed.

Questions or Support

If you have questions about make-up classes or need help requesting or booking one, please contact our help desk.